Question 1

How do I book or contact Roma Segreta Apartments in Rome?

Accepted Answer

You can contact Roma Segreta Apartments directly by email at info@romasegretapartments.com, by phone/WhatsApp at +39 327 912 7457, or through the website contact form. The Monti-based team typically replies within a few hours to confirm availability and finalise your boutique apartment booking.

Question 2

What is the cancellation policy at Roma Segreta Apartments?

Accepted Answer

Roma Segreta Apartments offers free cancellation with a full refund when you cancel at least 15 days before check-in. For cancellations made less than 15 days before arrival, the team can arrange rescheduling to new dates, subject to availability. Cancellations made less than 24 hours before check-in are non-refundable. All terms are confirmed in writing at the time of booking.

Question 3

Can I modify or cancel my reservation?

Accepted Answer

Yes, Roma Segreta Apartments can modify or cancel a reservation subject to availability and the notice provided. Guests are advised to email info@romasegretapartments.com or call +39 327 912 7457 as early as possible so the team can adjust dates or arrange a refund where applicable.

Question 4

How many guests can stay in a Roma Segreta apartment?

Accepted Answer

Capacity at Roma Segreta Apartments varies by unit, from couples to families and small groups. Free cots and linen are available for families on request. Maximum occupancy per apartment: up to 4 guests.

Question 5

Is there parking available near Roma Segreta Apartments in Monti?

Accepted Answer

Roma Segreta Apartments is located in Rione Monti, outside Rome's ZTL limited-traffic zone, so guests arriving by car can use the public garage "Roma Park Colosseo" in Via Ostilia 48, a short walk away. Daily parking rates are set by the garage operator.

Question 6

How do I get to Roma Segreta Apartments from Fiumicino Airport?

Accepted Answer

From Fiumicino Airport (FCO), take the Leonardo Express train to Roma Termini, then Metro Line B to Colosseo. A fixed-rate taxi from FCO to central Rome costs around €50.

Question 7

How does check-in and check-out work at Roma Segreta Apartments?

Accepted Answer

Roma Segreta Apartments offers self check-in via a digital door code, so there is no fixed reception desk and arrival times are flexible. The access code and step-by-step directions are sent before arrival. Check-in starts from 14:00. Check-out is by 11:00 on departure day.

Question 8

Can I leave my luggage at the apartment after check-out?

Accepted Answer

Yes. Roma Segreta Apartments offers free luggage storage to all guests, both before check-in and after check-out, with no time limit. This lets you explore Rome hands-free on your last day, even with a late departure. The service is complimentary and simply needs to be arranged with the team in advance.

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